On another flight from Dubai to Abuja, I was given the Emirates special treatment reserved for Nigerians.
After checking in and arriving at the waiting longue, few minutes to the boarding call for our flight, an announcement was made for all intending Abuja bound passengers to proceed to another waiting area.
A female official came to inform us on the boarding procedure and directed that the plane would be boarded according to seat numbers; she addressed us in an overly loud voice and brisk manner as if handling a class of unruly children.
The way and manner she ran the routine, you knew she had done this a number of times. I spied a former minister of petroleum and his wife among the waiting passengers, and wondered how long we will continue to suffer indignities from foreign
airlines.
Emirates should look into improving its customer care service to Nigerians as it is obvious the Lagos, Abuja routes are one of their most lucrative.
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